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Privacy Policy

A legal disclaimer

Privacy Policy (GDPR-Compliant)
Last updated: 27/03/2025

Introduction
Spire AI Marketing (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use any of our services, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

For the purpose of GDPR, the Data Controller is:
Spire AI Marketing
Contact Email: info@spireaimarketing.com

2. Information We Collect

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

  1. Personal Identifiers

    • Name, email address, phone number, mailing address

    • Login details (email and password)

    • Payment details (including credit card information)

  2. Transactional Data

    • Purchase history

    • Communications with us (email exchanges, messages, etc.)

  3. Technical Information

    • IP address used to connect your computer to the Internet

    • Browser type and version

    • Time zone setting and location

    • Operating system and platform

  4. Usage Data

    • Page response times

    • Length of visits to certain pages

    • Page interaction information

    • Methods used to browse away from pages

  5. Cookies and Similar Technologies

    • See Section 8 (Cookies and Data Collection) for more details.

3. How We Use Your Information

We collect and process personal data for the following purposes, based on lawful bases under the GDPR:

  1. To Provide Our Services (Performance of a contract)

    • Manage user accounts, process transactions, and deliver our services and products.

  2. Customer Assistance & Support (Legitimate interests / Contract)

    • Provide you with ongoing technical support, respond to inquiries, and manage disputes.

  3. Service-Related Notifications & Marketing (Consent / Legitimate interests)

    • Contact you with promotions, updates, and service-related notices. You may opt out at any time.

  4. Analytics & Improvements (Legitimate interests)

    • Create aggregated statistical data for improving our services and user experience.

  5. Legal Compliance (Legal obligation)

    • Comply with applicable laws, regulations, or court orders.

4. Disclosure of Your Information

We may share your personal data in the following situations:

  1. Service Providers & Partners

    • We use third-party providers (e.g., Wix.com) for hosting and payment processing. They store your data on secure servers behind a firewall and adhere to PCI-DSS requirements when handling payment information.

  2. Business Transfers

    • If we merge, sell, or reorganize our business, your data may be transferred to the new owner under the same privacy terms.

  3. Legal Requirements

    • We may disclose personal data if required to do so by law or in response to valid requests by governmental authorities.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your personal data, we will securely delete or anonymize it.

6. Your Rights Under the GDPR

If you are located in the European Economic Area (EEA) or the UK, you have the following rights regarding your personal data:

  1. Right to Access

    • You can request a copy of the personal data we hold about you.

  2. Right to Rectification

    • You can request that we correct any inaccuracies in your personal data.

  3. Right to Erasure (“Right to be Forgotten”)

    • You can ask us to delete or remove your personal data where there is no compelling reason for its continued processing.

  4. Right to Restrict Processing

    • You can ask us to restrict the processing of your personal data under certain circumstances.

  5. Right to Data Portability

    • You can request that we transfer your personal data to another organization or directly to you, where technically feasible.

  6. Right to Object

    • You have the right to object to the processing of your personal data where we rely on legitimate interests as the lawful basis.

  7. Right to Withdraw Consent

    • Where we rely on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at info@spireaimarketing.com. We will respond to all legitimate requests within one month.

7. International Transfers

If your personal data is transferred outside the EEA or UK (for example, if our servers or third-party providers are located in another country), we ensure an adequate level of protection by implementing safeguards such as Standard Contractual Clauses or other appropriate legal mechanisms.

8. Cookies and Data Collection

Our website uses cookies and similar technologies to enhance your browsing experience, as described below:

  1. Types of Cookies We Use

    • Session Cookies: These expire once you close your browser.

    • Persistent Cookies: These remain on your device until you delete them.

  2. Information We Track

    • Browsing behavior (pages visited, time on page, referral/exit pages)

    • Preferences (language settings, saved login credentials)

    • Analytics and performance data (site usage statistics, load times, error tracking)

    • Targeted content or advertisements relevant to your interests

  3. Why We Use Cookies

    • Maintain user sessions (keep you logged in)

    • Understand and save user preferences for future visits

    • Track and analyze usage to improve website performance and user experience

    • Provide targeted content or advertisements relevant to your interests

  4. Managing Cookies

    • You can disable cookies through your browser settings. However, doing so may limit certain features and functionality of our website.

    • By using our site, you agree to our use of cookies as outlined in this Privacy Policy.

9. Communications

We may contact you for the following purposes:

  • Notifications about your account or transactions

  • Troubleshooting and dispute resolution

  • Surveys or questionnaires to gather opinions

  • Updates about our company or services

  • Enforcement of agreements, applicable laws, and any other necessary communications

We may contact you via email, telephone, SMS, or postal mail. If you no longer wish to receive such communications, you can opt out at any time by contacting us at info@spireaimarketing.com or by following the unsubscribe instructions included in our emails.

10. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing, accidental loss, destruction, or damage. Our hosting provider, Wix.com, stores data on secure servers behind a firewall, and our payment gateways adhere to PCI-DSS standards.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting. If we make material changes, we will notify you here and update the “Last updated” date at the top so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:
Email: info@spireaimarketing.com
Address: please contact us

If you are located in the EEA or UK and believe we have not adequately resolved your concerns, you have the right to lodge a complaint with your local Data Protection Authority.

By using our site, you acknowledge and agree to the terms of this Privacy Policy.

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